FAQs

First and foremost, WerkShoppe is an Art & Design community. An online gathering place and ecommerce platform where artistic collaborations are turned into creative product expressions.

We shine a light on a diverse group of emerging and established artists who are interested in expanding their work to a larger audience. With an emphasis on art, our products fall into what we call “analog entertainment” - interactive products that encourage people to take a break from their screens.

Our product launch is a collection of modern, beautifully designed jigsaw puzzles. The puzzle-making process is one that demands disconnecting from technology, a one-on-one with one’s thoughts or opening dialogue with another. It’s an unplugged, offline activity that promotes problem solving in a non-stress environment. And nowadays, who doesn’t want that?

All of our puzzles are made in the USA with ESKA^® 100% recycled board and non-toxic inks. Learn more about ESKA^® board here.

We’re available Mondays thru Fridays 9 am -5 pm PST, except for national holidays. We make every effort to respond to your inquiries as promptly as possible. Browse our website, sign up for our emails and newsletters, and have fun selecting and purchasing your favorites. We look forward to sharing our love of our puzzles with you.

We ship throughout the United States – the contiguous 48 states, Alaska and Hawaii. Find out more about our shipping here. If you are outside of the US, we are happy to arrange for an international shipment. Simply reach out to us at hello@werkshoppe.com.

Check out our shipping policy for all those details here.

Yes, we use USPS for P.O. Box, APO, FPO and other military addresses.

Every effort will be made to ship your order within 2-3 days of receiving it. Orders received on weekends and holidays will be shipped within the following 2-3 business days.

WerkShoppe accepts all major credit cards, Shop Pay, Apple Pay, Google Pay and Paypal.

The product page of the item you are interested in buying, will list when we expect to be back in stock. Sign up for our newsletter for all the latest happenings and stock updates.

Once you receive an email confirmation that your order has shipped, simply follow the link to view the status. Tracking numbers will be made available as soon as we have them. What if I have a problem with my order or need to cancel it? We’re sorry to hear that! Email us at hello@werkshoppe.com and we will figure it out.

You can find our return policy here .

We’re sorry to hear that! Email us at hello@werkshoppe.com and we will figure it out.

That’s a great idea! Get in touch with us at hello@werkshoppe.com and we will be happy to assist you.

No, our gift cards are digital. If you would like to send a physical card, download our blank Gift Card template here

Yes, provided there is still a balance remaining on the card.

Yes, you can redeem another gift card during checkout.

No, you can't use a gift card to buy another gift card.

Yes, gift cards are applied to the final order total which includes shipping and taxes.

No, gift cards are treated like cash and can not be bought with a discount

Yes, gift cards are a form of payment.

No, you can't reload a gift card.

No, but you can email us at hello@werkshoppe.com with your gift card code and we’ll let you know what the balance is.

Let’s talk! Feel free to get in touch at hello@werkshoppe.com .

If you are interested in learning more about WerkShoppe, we would love to talk with you! You can reach us at hello@werkshoppe.com .